KFC’s India Sahyog extends support to local food businesses in Kolkata

Kolkata: After successfully supporting local restaurants in Bengaluru, Delhi and Hyderabad, KFC’s India Sahyog program now commences its next chapter in the city of Kolkata. In this phase, the program will work with 100 local restaurants and food joints, helping them in business revival through training modules in food safety & hygiene, customer service, profitability and more. This program was launched in 2020, in association with the National Restaurant Association of India (NRAI) to support and promote the Food Safety and Training Certification (FoSTaC) program of FSSAI; and aims to support 500 restaurants across the country by the end of the year 2022.


Speaking about the continued effort to augment the growth of the food industry in India, Samir Menon, Managing Director, KFC India, said, “As the pandemic slows down and the economy opens up, there are several small food businesses who still haven’t been able to bring their operations back to pre-pandemic levels. We want to extend support to these businesses and help them get back on their feet. KFC’s India Sahyog is a step in that direction and as part of this program we’ve successfully empowered 300 restaurants across 3 cities in the past year. Now, we are looking to provide relevant training, knowledge, and technical expertise to 100 food businesses across Kolkata. We will continue to strengthen our commitment and take this program to more cities in the coming months, fulfilling our pledge of supporting 500 restaurants nationally by 2022.”


On the occasion of the launch Ms. Inoshi Sharma, IRS, Executive Director, FSSAI, Ministry of Health & Family Welfare, said, “A big congratulations to the India Sahyog program team. The program aims to extend training & build know-how for local food joints, as many of them may currently not be aware of food safety standards and requirements. The India Sahyog program is pertinent considering there is so much to do in the space of basic food safety & hygiene, more so, in the post-COVID era, and will definitely be useful in re-instilling faith amongst customers who might still be wary of stepping out of their homes.”


Col. Pramod Dahitule, Regional Director (East), FSSAI, added, “Sahyog is a great initiative, and FSSAI appreciate the efforts of the team in this endeavour. The pandemic brought forth many challenges which severely impacted the F&B industry. In the post-COVID world, the need for safety & hygiene has become even more essential. Local food joints need the right knowledge and skills to combat these challenges by modifying their operating procedures. We are excited at the prospect of local restaurants & food businesses in Kolkata benefiting from this program which will lead to the overall growth of the food industry.”


Talking about Kolkata and the need for the program, Mr. Piyush Kankaria, NRAI Kolkata Chapter Representative said, “Kolkata is a food hub and people here are extremely passionate about food. We are thrilled to partner with KFC’s India Sahyog program and launch the Kolkata chapter. F&B is a booming sector in the country, and this initiative provides a platform for existing & upcoming restaurants to learn and grow. The program supports the F&B industry, by training businesses on various important aspects of running a food business including food safety, hygiene, customer experience, delivery, etc. We are excited to take this program to local food business in Kolkata and add value to their business & growth.”


Building on the brand’s global commitment to lend entrepreneurial support to small food business owners, KFC’s India Sahyog has been imparting expertise to various food joints and eateries severely impacted by the pandemic. In the previous phases of the program, 300 restaurants across Delhi, Hyderabad and Bangalore were imparted specially designed modules on various aspects of the restaurant business, with training sessions on Enhancing Sales & Customer Service, Improving Profitability, Food Safety, Hygiene & Sanitation. Upon completing the modules, participants receive a certification by FSSAI, NRAI and KFC India.


In the past, KFC India pioneered a street food vendor training program in association with FSSAI, training over 1500 street food vendors across 4 states on food safety parameters. In addition, the brand also undertook a Food Safety Officers capability enhancement program along with the State Food Safety Authorities. 

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