Kolkata : Tata Sky, India’s leading content distribution and Pay TV platform today
announced the opening of its exclusive Jingalala Retail Store in Kolkata. The new store will offer
customers an elevated experience of Tata Sky’s range of products & services under one roof. In line
with the corporate purpose of Tata Sky, i.e., to make tomorrow better than today for families and
homes, the new store will bring alive the promise of excellent entertainment and lifestyle upgrade
options from the brand.
Located at Barasat Road, Nonachandanpukur in Barrackpore, Kolkata, the exclusive retail store will
serve as a direct
touchpoint for customers, offering the complete array of services from Tata Sky
including Tata Sky DTH, Tata Sky Binge & Binge+ (OTT). Owned and operated by franchisee, with a
minimalistic and spacious design, the store is equipped with trained staff to cater to customers’
personalized requirements including product demo, priority installations, query resolution and other
after sales services.
Commenting at the inauguration, Neil Suares, Chief Sales Officer, Tata Sky said, “The new Jingalala
Store will serve as our first direct point of sale with customers in Kolkata, giving them a chance to
experience the myriad entertainment possibilities that come with a Tata Sky connection. It will give
Tata Sky an increased visibility in the market and offer the ‘touch & feel’ option that continues to be
an important factor in the buying process of Indian customers, thereby elevating Tata Sky in the
consideration set of prospective customers.”
The store will be providing an enhanced user experience for existing and prospective customers
wherein they will get a detailed understanding of the wide range of Tata Sky products. Skilled
personnel will guide them through the complete purchase process. The after-sales services will include
box upgrades, changing packs and channels, getting a spare remote or resolving any other customer
complaints.
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